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Frequently Asked Questions!
Our smart door locks are designed to fit most standard wooden, metal, and glass doors. It supports common door thicknesses and lock standards, making it suitable for apartments, houses, and villas. For uncommon door types, our support team can help confirm compatibility before purchase.
Smart door locks offer enhanced security through encrypted digital access, tamper alerts, and secure authentication methods such as PIN codes, mobile app access, or biometric options. Unlike traditional locks, there are no physical keys that can be lost or copied.
The lock is designed with low-battery alerts well in advance. If the battery is fully depleted, emergency power options (such as external power access) ensure you are never locked out, maintaining continuous and reliable home security.
Yes. You can create and manage multiple user access codes or digital keys, making it ideal for families, guests, rental properties, or service providers. Access can be granted temporarily or permanently and adjusted at any time.
Yes. Core locking and unlocking functions work offline. Wi-Fi connectivity is only required for remote access, real-time notifications, and advanced smart home integrations.
Installation is straightforward and typically takes less than an hour. The smart door lock is designed for easy replacement of existing locks, and step-by-step instructions are provided. Professional installation is optional but not required.
